You are responsible for all rental charges until the equipment is returned or until you have scheduled a pickup and have made the equipment available for pickup. If the equipment is not returned or made available charges will occur automatically. Allen Medical Equipment is not responsible for any damage, expense, liability, loss, or personal injury during the use of rented equipment. broken or defective equipment should be reported immediately to Allen Medical Equipment so that we can replace or repair the equipment. lost or stolen equipment will be charged at the retail price as listed at www.allenmedicalequipment.com