How can I contact you?

Click on the Contact Us button in the main menu. Call us at 214-778-7690, or send an email to [email protected]

What is your return policy?

Return policies with medical equipment companies can be very strict due to hygiene issues and prevention of cross contamination. Any product that has been opened cannot be returned for a refund. If you have any hesitation with your order, please contact our experts to assist you.

What are your hours of operation?

Allen Medical Equipment hours of operation are from 10:00 am to 6:00 pm CST Monday through Friday. 12pm to 4pm CST on Saturdays

Can I call customer service to place my order?

All customer services representatives are here to assist you. Whether it is placing an order or answering a question.

Do you sell new equipment direct from the manufacturer?

We only sell new equipment and supplies purchased directly through each manufacturer and honor all warranties.

Do you accept Insurances?

We accept Medicare, workers comp and commercial insurances. Please fax all orders to 469-666-9188.